Shipping policy

At LUVIELLE, we want your order experience to feel simple, clear, and reliable.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. During peak periods, launches, holidays, or promotional events, processing times may be slightly longer.

Shipping Times

Shipping times vary depending on your location and the shipping method available at checkout. Estimated delivery times will be shown during checkout when applicable.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available. Please allow some time for tracking details to update after your package has been dispatched.

Shipping Address

Please make sure your shipping address is correct before placing your order. LUVIELLE is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

International Shipping

Shipping availability may vary depending on your country or region. Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Questions

If you have any questions about shipping, please contact us at support@luvielle.co.